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California Call Recording Class Action

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California Call Recording Class Action

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Are you a California resident who was recorded without warning? California law makes it illegal for any person or business to record telephone calls without the consent of all parties to the call. This applies to both inbound and outbound calls.


Businesses that violate this law in California may have to pay damages in the amount of $5,000 per violation or, if greater, three times the amount of actual damages suffered.


If you called the SafeAmerica Creidt Union toll-free number  while you were in California and you did not hear a warning that your call was being recorded, your privacy rights may have been violated and you may be entitled to damages for that violation.



Under California law, companies are not permitted to record phone calls without their customers’ knowledge. Several companies have paid multi-million-dollar class action settlements for call-recording violations.

 Companies that have violated or may be violating their customers’ rights by recording their conversations in California without warning include:

  • Safe America          800-972-0999
  • UNTUCKit                          888-992-3102

California has a long history of protecting its citizens’ privacy rights. In fact, California’s Constitution makes privacy an inalienable right. Other more specific laws have been passed throughout the years to address privacy issues that have arisen with the advent of new technologies.  California’s call-recording law is an example.

 Thus, California generally prohibits the secret recording of telephone calls and requires a clear warning to all parties that a call is being recorded.

 If you live in California and you did not receive a warning when you called any toll-free number -– including Papa John’s  toll-free customer care number (877-547-7272) --your call might have been recorded in violation of California law.  If it was, you may be entitled to compensation.

 Questions?  Call us at 888-535-5291.  There is no charge for discussing this with us, and all calls are confidential.  And they WON’T be recorded!

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For More Information, Contact:

Eric A. Grover, Esq.

Robert Spencer, Esq.

Keller Grover LLP